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CUSTOMER SERVICE

Questions? Complaints? Suggestions? Praise?
Contact us through our support email

Atendimento Whatsapp

Segunda à sexta, das 09:00 às 18:00 (34) 9 9999-9999

Support via Email

Monday to Friday, from 9:00 AM to 6:00 PM decoatheart@cheapestdealstoday.com

Atendimento Via Telefone

Segunda à sexta, das 09:00 às 18:00 (34) 9 9999-9999

ABOUT DECO ART

Deco At Heart

Hello! Welcome to Deco At Heart!

Dear admirers of elegance and creativity, our journey with Deco At Heart is a testament to our lifelong passion for art and its transformative power.

We have always been captivated by the intricate beauty found in every brushstroke and the harmonious balance of design. For us, art isn’t merely about aesthetics; it’s a reflection of the soul, a means to infuse spaces with meaning and character.

Beyond being a showroom, Deco At Heart is a sanctuary—a place where you’re invited to explore and connect with the beauty that surrounds you. Our team is committed to helping you find pieces that resonate with your aesthetic vision, creating spaces that inspire and uplift.

Step into Deco At Heart and immerse yourself in a world where artistry meets emotion, where each décor piece tells a story of elegance and grace. Let us inspire your journey through the realms of art and décor, where each visit promises to captivate and elevate your living spaces.

Join us at Deco At Heart, where the beauty of art and décor transforms spaces into sanctuaries of inspiration and creativity.

ENTREGAS E PRAZOS

The delivery timeframe begins from the approval of your order and is calculated in business days from 8 AM to 6 PM. Deliveries may exceptionally occur on Saturdays, Sundays, and holidays.You will receive an email when your order is approved and throughout its stages: preparation, invoice issuance, shipment to the carrier, and delivery.To track the progress of your order, simply visit the my orders section on the my account page.

FAQ - FREQUENTLY ASKED QUESTIONS

Credit and debit cards, PayPal, Google Pay and Apple Pay

Approval varies depending on the payment method chosen by you. We have two viable payment methods:
  • Credit Card: Approval usually happens instantly but may take from a few minutes to a few hours. If there is any incorrect information entered during the purchase, both you and we will be notified. We will then contact you to confirm the details so you can proceed with your purchase.
  • Debit Card, PayPal, Google Play, Apple Pay: Approval typically occurs immediately upon completion of the transaction. In case of any issues with the information provided, notifications will be sent to both parties, prompting us to verify the details to ensure a smooth transaction.

No. We protect your information to provide a seamless and personalized experience across our wide range of products. Therefore, all we collect are just your name, contact details, and delivery address!

ATTENTION! If you have noticed that you entered an incorrect or incomplete address during checkout, please contact us immediately to avoid delivery issues.Your address cannot be changed after 24 hours from the purchase on our website, as the order may have already been handed over to the airline.Note: We do not change the customer’s address unless requested.
You can track your order using the tracking code we automatically send to your email once the purchase is dispatched, typically within 3 to 5 business days. You can monitor it from the departure from the country of origin to its arrival at the address registered during purchase.If you purchase 2 or more different products, they may be shipped separately. Therefore, separate tracking codes will be issued for each product.Since it’s an international shipment, the tracking code may take 4 to 10 days to update with current status.You can track your shipment here!Sometimes the website may experience congestion due to high system access.Note: We do not change the customer’s address unless requested.
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